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Emergency Plan

CDDLRF_Community_Risk_Register_2024-2026

The Parish Emergency Plan is a working document, and at the time of writing a work in progress. OPC are working with Urpeth Parish Council, Pelton Parish Council and Pelton Division County Councillors (CC Batey, CC Pringle and CC Wood) to put in place an emergency plan for the whole Division.

The plan will cover emergencies such as power cuts, extreme weather, pandemics and flooding etc.

Useful websites:

https://www.redcross.org.uk/get-help/prepare-for-emergencies

https://www.durham.gov.uk/emergencysafety

https://www.metoffice.gov.uk/

 

County Durham and Darlington Prepared… for Winter!

The Local Resilience Team suggested that Residents keep a Grab Bag with emergency items in so they can grab it and go at short notice.

Grab bag list

In an emergency you may need to move quickly, so it’s important to have necessities at hand. Ideally, you should pack an easy-to-carry bag with essentials and store it in an accessible place. At the very least, you should make an up-to-date list of things to put into your ‘grab bag’. The contents will vary depending on your needs but may include:

  • Essential/prescribed medication, plus asthma and respiratory aids
  • Hearing aids
  • Spectacles, contact lenses
  • Useful phone numbers
  • Mobile phone, charger
  • House and car keys
  • Money, credit cards
  • First aid kit
  • Basic toiletries eg: toothbrush, toothpaste, sanitary towels
  • Baby and small children supplies:
  • Food, formula, drink
  • Change of clothing
  • Nappies
  • Toys, books, activities
  • Food and water:
  • Bottled drinking water
  • Special food needs, canned or dried food
  • Can opener
  • Clothing and Equipment:
  • Wind and rainproof clothing
  • Strong outdoors shoes
  • Waterproof torch, spare batteries (check regularly) Consider a wind-up model
  • Radio, spare batteries (check regularly) Consider a wind-up model
  • Copies of insurance documents
  • Anti-bacterial hand wipes/gel
  • Blankets, sleeping bags
  • Sun hats, sunscreen
  • Toilet paper
  • Rubbish bags
  • Thermos flasks
  • Pet supplies

The team suggested that other items to keep in the house are:

  • A Wind up torch
  • Battery powered lights
  • Batteries
  • Tinned food
  • Ready to eat food
  • Fully charged portable power bank
  • Electric fan
  • Hot water bottles
  • Bottled water
  • Extra blankets

It was advised that vulnerable residents registered their details with Utility Companies who will provide additional help in an emergency – see priority services register below.

DCC have launched a Warm and Well Winter Campaign

DCC said this winter they want to help everyone stay warm, well and well hydrated.

Their website, www.durham.gov.uk/warmandwell has information to help with this including:

Help with energy bills

Ideas for how to stay warm including their Warm Spaces network

Health advice and vaccination information

Information about why getting enough to drink is important.

For more information visit www.durham.gov.uk/warmandwell or speak to the Customer Services team on 03000 26 00 00

In the event of a severe weather or flood warning

Be aware of a severe weather or flood warnings

Familiarise yourself with the Governments Alert Systems

Make an evacuation plan

Prepare an emergency kit

Let your neighbours know

Move sentimental and important information / items / documents upstairs

Move vehicles to higher ground

 

What to do in the event of a flood

If the flood is posing a risk to your safety call emergency services immediately

Don’t walk, swim, or drive through flood water

Don’t walk on sea defences or riverbanks

Avoid contact with floodwater

Don’t allow pets or children to play in or near floodwater.

If you need to evacuate, turn off mains power before you leave.

Take all pets with you when you leave so they aren’t trapped by rising floodwater.

Vulnerable residents can register with utilities companies please see the information below:

 

INFORMATION FROM THE OFGEM WEBSITE

Priority Services Register

Eligibility

You are eligible if you:

  • have reached your state pension age
  • are disabled or have a long-term medical condition
  • are recovering from an injury
  • have a hearing or sight condition
  • have a mental health condition
  • are pregnant or have young children
  • have extra communication needs (such as if you don’t speak or read English well).

You might still be able to register for other reasons if your situation isn’t listed. For example, if you need short-term support after a stay in hospital.

How to Register

Apply by contacting your energy supplier or network operator.

Give them your contact details and as much information as you can about your needs.

Your supplier can pass your details to your network operator to add you to their register too. It’s a good idea to ask them to do this if you rely on your energy supply for medical reasons.

If you have a different supplier for your gas and electricity, you need to contact them both. You must also register with your water provider too.

You’ll need to register again with any new supplier if you switch supplier.

How you can get help

  • Advance notice of planned power cuts. If you rely on your energy supply for medical reasons your network operator can tell you about planned power cuts. For example, when they plan engineering work.
  • Priority support in an emergency.  could provide heating and cooking facilities if you are cut off supply.
  • Identification and password scheme. This could include arranging a password or agreed on picture cards if callers need to visit or contact you. This way you can feel confident they are genuine.
  • Nominee scheme. You can nominate someone to receive communications and bills from your supplier. For example, a family member, carer or someone you trust.
  • Help with prepayment meter access. For example, moving a meter if you can’t safely get to it to top up.
  • Regular meter reading services. For example, if nobody can read your meter.
  • Accessible information. For example, account info and bills in large print or braille.

Suppliers and  could offer other support services. Ask them how they can help you.

Similar Support Services

Suppliers can offer free gas safety checks every 12 months. You can request a safety check if you get a means-tested benefit and either:

  • live with a child under five years old
  • live alone or with others and have reached state pension age
  • live alone or with others and are disabled or chronically ill
  • live with others who have reached state pension age or are disabled, chronically ill or under 18 years old.

Landlords are normally responsible for keeping your gas appliances safe if you don’t own your own home. Further information about landlord obligations is listed on the Health and Safety Executive website.

Free similar services to the Priority Services Register are available in the water, phone and public transport sectors. Ask your providers about them.

Other useful information

Durham County Council Winter Wellness Campaign

Winter Support – YouTube

Stay warm, well and safe this winter – Durham County Council

 

Teesdale and Weardale Search and Mountain Rescue

Advice on winter tyres and what to look for:

Car tyres | Expert advice | The Car Expert

Vulnerable Persons Herbert Protocol

Herbert Protocol (durham.police.uk)

 

CDDFRS Water Rescue Capabilities

Sign up for weather and flood warnings so you can be better prepared:

Warnings and advice – Met Office

Sign up for flood warnings – GOV.UK (www.gov.uk)

Useful contact numbers and websites:

Emergency Services Only in emergencies 999

Police Report anti-social behaviour or other non- emergency incidents, advice about crime prevention and household security 101 www.durham.police.uk

Fire and Rescue Advice about household fire safety 0845 3058383 www.ddfire.gov.uk/

NHS Health advice fast but not a 999 emergency 111 111.nhs.uk/

Durham County Council General enquiries 03000 260 000 www.durham.gov.uk/

Emergency social care and child welfare concerns, including foster carer support 03000 267 979

If you are homeless, or facing homelessness 08081 968 406 Care Connect (community alarm service) 03000 262 195

Births, deaths and marriages service 03000 266 000

Gas- National Grid If you smell gas 0800 111 999

Gas- Northern Gas Networks Customer enquiries 0800 040 7766 www.northerngasnetworks.co.uk/

Electric Report a power cut 105

Electric- Northern Powergrid General enquiries 0800 011 3332 www.northernpowergrid.com/

Water Emergency leakline 0800 393 084

Water Floodline 0800 328 7648

Water- Northumbrian Water Water and sewerage services 0345 717 1100 www.nwl.co.uk/

News & Events

Financial Support – Durham County Council – Information from the AAP

The cost of living continues to put financial pressure on many of our residents. With this in mind, I would like to remind you of the services to signpost residents to for help and support. I would ask that you please share this information with your networks.

 

Durham County Council (DCC) have recently received a further allocation of £4.6m from the Government’s Household Support Fund. This will be used to support residents between 1 October 2022 and 31 March 2023. DCC will continue to work with partners to provide support to households in need, particularly those struggling with the cost of energy. The fund can also be used to support with costs associated with food, energy and water bills and wider essentials. In cases of genuine emergency, it can also be used to help with housing costs. If you are aware of anyone who is struggling with these essentials, please encourage them to contact DCC.

 

Applications for the council tax energy rebate payment have now closed. However, a large number of households who receive Council Tax Reduction have not yet applied for the rebate. Where this is the case, DCC have credited their council tax account with £150. DCC are encouraging any household that has not yet applied for this support to contact their customer services team on 03000 26 0000 or by emailing help@durham.gov.uk so they can process this payment.

 

DCC continue to update information as things change to make it as easy as possible for anyone experiencing financial difficulty to access the information and support they need. The most up to date information can be found on the Help with your money page on the DCC website. The attached financial support leaflets has been circulated to libraries, leisure centres and partners to ensure information is available to all residents.

 

All households will receive a £400 discount this winter to help with their rising energy bills. The government has now confirmed that support equivalent to this amount will also be available for households who will not be reached through the Energy Bills Support Scheme, including those that do not have a domestic electricity meter and heat network consumers on a private wire system. More detailed information on how residents can save on their energy bills can be found on at the help with your heating page and energy bills web page. There will also be more information in the winter edition of DCCs Durham County News magazine, which will be distributed to residents in November.  Meanwhile, those entitled to the winter fuel payment will receive an extra £300 from November 2022.

 

Further information on the support outlined above can be found here Cost of Living Payment – GOV.UK (www.gov.uk)

 

DCCs Welfare Rights Team can help by offering benefit checks to ensure people are claiming all the support they are entitled to and support those faced with difficulties when claiming benefits. The team also produces factsheets on benefits and their advice line number is 03000 268 968. Residents can also contact DCCs customer services team, who can help complete forms or access online information in relation to financial support

 

If someone has immediate short term needs or needs help to maintain their independence in the community, they may be able to get support through the council’s Welfare Assistance Scheme.

 

Residents struggling with debt can access a free-to-use MoneyHelper service. Residents can also find further debt advice on DCCs website, including details of organisations in Durham and their areas of specialism.

 

DCC are working with NEfirst Credit Union to promote affordable loans and a cashback loan scheme for the purchase of furniture and white goods to support residents who don’t qualify for our Welfare Assistance Scheme.

 

DCC are also working alongside the County Durham Community Foundation to offer funding to the voluntary and community sector to create a network of warm spaces where people can get warm. Both the council and CDCF are contributing to the funding, with £200,000 available to support premises, with a grant of up to £1,000 for their warm space offer. Once confirmed, residents will be able to access a directory at Durham Locate. Further information on the warm spaces network can be found here: Warm spaces – Durham County Council

 

Finally, County Durham Fire and Rescue Service is also reminding people to ensure they have working smoke alarms and to check these are working each week. For any household that has a heating appliance which doesn’t run off electricity, the fire service recommends installing a carbon monoxide alarm. Regular services should be carried out on boilers and gas appliances and households should also ensure they use the correct fuel for woodburning stoves and open fires to reduce the risk of toxic fumes, chimney fires and carbon monoxide poisoning.